Update Failed.make Sure to Connect Your Phone to the Pc and Try Again

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Sony Xperia Z - failed update - expressionless telephone - HELP !

• Thread starter Chiliad.B.C.
• Start appointment May 26, 2014

• #1

I tried to update my Sony Xperia Z through Pc Companion to android kitkat... All was good until the program poped upwardly a window and said that information technology couldn't download it anymore because of a network problem ( my net connection was good, no problems ). And from that point on, when i try to open the phone it says " the software update failed, make sure the telephone is connected to the computer and endeavor over again " and blacks out... likewise i recall the bombardment is dead and i cannot charge information technology considering it says only that and turns off...
Please help me... I don't know what to do anymore...
i tried with sony update service, it downloads the update and when it'due south about to install. says to make certain the battery is fully charged and attempt again... and i cannot do that... What to do ????
If it matters, it'southward a C6603 ...
sorry for my english language..

• #iv

Download Sony Update Service (SUS) and so update from in that location it will ready information technology

Sent from my C6603 using Tapatalk

• #five

Download Sony Update Service (SUS) and then update from there it will set information technology

Sent from my C6603 using Tapatalk

I had the same problem every bit OP and resolved it using SEUS - can confirm that it works.

Download SUS (formerly SEUS) from here: http://world wide web.sonymobile.com/global-en/tools/update-service/

• #half dozen

I had the same trouble as OP and resolved information technology using SEUS - can confirm that it works.

I did said that i tried olso the update service from sony, and when information technology finishes the download and begins to install the update, subsequently 15 to 20 seconds or so, pops up a message and says to make sure the bombardment is fully charged and try again.

• #seven

I had the aforementioned problem as OP and resolved it using SEUS - can confirm that it works.

I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to xx seconds or and then, pops up a message and says to make sure the battery is fully charged and try over again.

Okay, might be able to help you lot.
You can manually flash a ftf file to make your telephone piece of work

• #8

I did said that i tried olso the update service from sony, and when information technology finishes the download and begins to install the update, afterwards fifteen to 20 seconds or then, pops up a bulletin and says to make sure the bombardment is fully charged and try again.

Oh I didnt read that .. then the only thing you lot can attempt is using Flashtool and wink the firmware manually.. it should work..

• #9

Oh I didnt read that .. and so the merely matter y'all can try is using Flashtool and wink the firmware manually.. it should work..

Firstly i want to annotation that my battery is certainly dead, and i can't charged it beacause of the restart/kick loop that i mentioned in my early posts...if yes, tin can you guys provide me with necesary tools, firmaware and stuff, considering afterwards all the attempts i tried, i'm afraid to do something else to the phone. I mean i was stupid in the first place to not inquire how to exercise it properly, and i don't want to lose the telephone...

And deplorable if my English language is rough

Terminal edited: May 27, 2014

• #10

Can you guys provide me with necesary tools, firmaware and stuff, because after all the attempts i tried, i'yard afraid to do something else to the telephone. I hateful i was stupid in the offset place to not ask how to practise it properly, and i don't desire to lose the phone...

And distressing if my English is rough

Y'all can download Flashtool from FlashTool Latest Version

Download the Firmware from Firmware Downloads according to your device model ..

• #11

My bombardment is surely dead..bank check my last edited postal service.. Can i still intall the firmware in this case ?

• #12

My bombardment is surely dead..check my last edited post.. Can i nevertheless intall the firmware in this case ?

You tin can give it a effort , but follow the instructions so flash

• #13

Y'all tin can give it a endeavor , but follow the instructions and then flash

It didn't piece of work... the greenish bar loaded a few seconds, then it camed to a complete end. I left it about an hour, and zero inverse...

• #15

It didn't work... the green bar loaded a few seconds, so it camed to a complete stop. I left it about an hour, and zip changed...

Tell me the process you did ...

• #sixteen

Tell me the procedure y'all did ...

In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't enquire me how the guy did, he just did...
Anyway, thanks guys for the support, i apreciate it !!! :good:

• #17

In the end i went today to a service, and solved the problem! I couldn't stand information technology anymore.. Don't enquire me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate information technology !!! :good:

Lol that is not a problem.. Exist conscientious next time...

Sent from my C6603 using Tapatalk

• #18

Siny Update Service

Download Sony Update Service (SUS) and then update from there it volition set it

Sent from my C6603 using Tapatalk

My phone was dead and the resurrection came hands with SUS dowloaded with Chip.
Thanks for the advice!
:laugh:

• #19

Bricked!! -.-

Hey guys, I don't know if this is out of topic simply since this is for xperia z bricked, I'll evidence my trouble.

And so, I updated my xperia z for iii times since I bought it, It came with Android 4.2.ii and the updates were all OTA.
Then, sudently It started to reboot itself and entering in bootloop.. And so, I tried to use flashtool just always gave me mistake about S1 wink, and so "Error: Wink Aborted"

And then I tried to unlock my bootloader several times (Yes, several times, considering it was e'er proverb ok, but and then it was showing "ROOTABLE") then, when I Finally got it unlocked, I couldn't flash anything because it was gaving me mistake maxim that couldn't write boot.. Then, Tried Pc companion but again, failed, and my phone was stuck in "Update failed (...)"

Then finally, I flashed advanced kernel by DoomLord and entered in CWM, only when I tried to wipe manufactory reset, It was maxim that couldn't mount data.. Then, I have formated the Data and Media (SD Card) And then, I was able to do manufactory reset, but, then, I went to advance and did reboot recovery.. My phone turned off, simply never came on... I arrived at home and connect ti to wall charger, merely no sign of life, nothing, not fifty-fifty red led or anytihng.. Nil!! Don't know what happened.. I really need help on this man, delight :c

• #twenty

how u resolve ur problem for xperia z buddy....I have same problem only similar u faced

In the cease i went today to a service, and solved the trouble! I couldn't stand up it anymore.. Don't enquire me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :expert:

how u resolve ur trouble for xperia z buddy....I have same problem just like u faced, no bombardment charging and deceit update phone, always showing software update failed make certain that your phone is connected with calculator

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Source: https://forum.xda-developers.com/t/sony-xperia-z-failed-update-dead-phone-help.2763811/

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